ITIL 5 Foundation Bridge Training Course
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eLearning Course & Exam Bundle - $399 USD
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Video Title
Length
Welcome to ITIL 5 Foundation Bridge
2 min
Meet Your Instructor - David Billouz
2 min
What is New in ITIL Version 5
12 min
What has Changed from ITIL 4 to ITIL Version 5
16 min
What Remains the Same from ITIL 4 in ITIL Version 5
8 min
Module 1 - ITIL (Version 5)
4 min
Module 2 - The Product and Service Lifecycle
7 min
Module 3 - The Service Journey
10 min
Module 4 - Digital Products and Service Management & Relationships
10 min
Module 5 - ITIL Integration with DevOps and Prince2
9 min
Module 6 - ITIL 4 to ITIL Version 5 Changes
5 min
Module 7 - Digital Product & Service Management Changes
3 min
Module 8: - The Service Relationship Model Changes
5 min
Module 9 - IT Governance Changes
9 min
Module 10 - The Value Chain Changes
29 min
Module 11 - The 4 Dimensions of Product & Service Management Changes
28 min
Module 12 - ITIL (Version 5) Foundation Exam Structure
5 min
Test Prep - Foundation Bridge Version 5 Question Types
2 min
Test Prep - Key Concepts of Digital Product & Service Management
11 min
Test Prep - The Four Dimensions of Product and Service Management
4 min
Test Prep - The ITIL Product and Service Lifecycle
8 min
Test Prep - The ITIL Value System
10 min
Test Prep - Value Stream Identification, Mapping and Management
3 min
Test Prep - ITIL and AI
3 min
Test Prep - ITIL & Other Frameworks Integration
2 min
ITIL Foundation Version 5 Bridge Exam Structure
2 min
Total:
3 hrs 29 mins
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Meet Your Instructor
Get Your Course Materials
Course Materials
When you purchase this course you will receive access to these materials.
- Candidate Syllabus
- How to Use Your Sample Exams
- Sample Paper 1
- Sample Paper 2
- ITIL 5 Foundation Glossary
- PMP PDU Information
- PeopleCert Online Exam Instructions for PC and Mac
- Accessing PeopleCert eBooks
- PeopleCert Complaint Policy
- PeopleCert Membership CPD Guide
- How to Activate Your PeopleCert Plus Membership
Course Transcript
Transcript
This course comes with a Transcript that tracks your progress. You can use your transcript to view and monitor your progress and when you complete the course, you can print or email the transcript.
Letter of Course Attendance
Letter of Course Attendance
You will be awarded a Letter of Course Attendance when you finish this course. You will be able to print or email the Letter of Attendance and share your accomplishment with everyone.
How to Take Your Exam
How to Take Your Exam
ITIL® 5 Foundation Certificate in IT Service Management (Bridge Exam) is a 30 minutes, closed book, multiple choice exam. This is a shorter exam as it only focuses on the changes between Version 4-5. The voucher will have a validity of 12 months. You will need to schedule your exams within this time frame.
Exam Details:
- Questions: 20 multiple-choice questions.
- Duration: 30 minutes.
- Pass Mark: 65% (13/20).
- Format: Closed book.
Ask the Instructor a Question
QA Forum
Interested in an Instructor Support Package? Click here to receive information on how to join the Instructor Access Forum.
When you purchase this course you will be able to use the QA Forum and have direct access to the instructor.
Course Description
Welcome to GogoTraining's PeopleCert Accredited ITIL Foundation (Version 5) Bridge Certification Training Course.
- Accredited by PeopleCert
Why ITIL (Version) 5?
ITIL Version 5 expands the role and benefit of the ITIL framework beyond the world of IT Service Management into the world of Digital Products and Services. ITIL now embraces the digital age and enhances the value of the framework by allowing the advantages of the framework to assist the entire organization as it delivers digital products and services. This change was required because today the delivery of products and services applies to many departments within organizations, not just IT.
How Does ITIL 5 Build on ITIL 4?
ITIL (Version 5) is an evolution, not a revolution with the following key changes:
- It's AI-native and shaped for what’s next with AI governance built in to help organizations use and scale AI responsibly and with confidence.
- It's practical by nature and ready to apply from day one - supported by 34 practices and ITIL Transformation
- It brings product and service management into motion as one, meaning less friction, fewer handoffs, and value that flows end to end.It's for IT and every role beyond, for every organization, large and small.
The Benefits of ITIL (Version 5) Bridge Certification
ITIL® Foundation (Version 5) Bridge Certification provides you build a solid introduction to understanding best practices and how to apply them effectively in today’s digital and organizational environments. By learning ITIL 5 you will be able to contribute to your organization through your understanding of how to deliver modern, AI-native digital products and services and by providing practical guidance to the design, delivery and improvement of those digital products and services. This boosts career prospects and salary potential.
What is the ITIL Version 5 Foundation Bridge Certification All About?
The ITIL® Foundation (Version 5) Bridge Certification brings current ITIL 4 Certified Professionals up to speed quickly on the new and enhanced features of ITIL 5 without having to take the full ITIL Version 5 Foundation Training course.
- When you pass the ITIL Version 5 Foundation Exam you will receive your ITIL 5 Foundation Certification.
- You much hold an ITIL 4 Foundation Certification or an Advanced ITIL 4 Certification to take the Bridge Exam.
- If you are not ITIL Certified in ITIL 4, then you have to take the full ITIL Version 5 Foundation Exam.
Who Should Take the TIL® Foundation (Version 5) Bridge Course
The ITIL Version 5 Foundation Bridge Course is designed exclusively for professionals who already hold ITIL 4 Foundation and want to transition to ITIL® (Version 5) Foundation. The ITIL Version 5 Bridge course is designed to bring you up to speed on the enhancements added in the ITIL® (Version 5) Foundation, and assumes you have experience/certification in the previous ITIL® 4 and hold the ITIL 4 Foundation Certification.
Please note that while PeopleCert does not require ITIL 4 Certification holders to achieve ITIL 5 Foundation Certification as a prerequisite to taking the advanced ITIL 5 courses, the ITIL 5 Foundation Bridge it is the fastest, easiest and most effective way to come up to speed on ITIL 5 and prepare for the advanced certifications.
GogoTraining ITIL 5 Bridge Training Benefits
Our ITIL® Version 5 Foundation Bridge Training provides a clear understanding of how ITIL has evolved to support digital product and service management. It focuses on updated lifecycle activities, value creation, AI integration, and governance concepts to help professionals transition confidently from ITIL® 4 to Version 5. In this course you will:
- Learn how ITIL® Version 5 extends ITIL 4 through service lifecycle practices
- Understand the key changes with ITIL® Version 5 Foundation Bridge Training
- Gain insight into AI governance, value stream management, and digital experience
Course Focus
- Key updates introduced in ITIL Version 5
- Evolution to Digital - The shift to Digital Product & Service Management
- AI Integration - Covers AI-native framework principles, AI governanace and automation.
- Product-Centricity - Integrates product and service lifecycles (discover, design, build, deploy, deliver & support)
- Value Streams & Governance - Focuses on value co-creation, improved flow and updated governance models..
Why GogoTraining's Class is Better than the Competition
GogoTraining believes that to be the best you need to learn with the best and that's why we only work with industry professional who bring years of experience to the classroom. They don't just read a book and then teach it. They live it and teach it. Their real-world experience elevates the classroom experience. Who would you rather learn with? Someone who ran a 6,000-person service desk with over 25 years of experience working & teaching in the field who is available to answer your questions or someone who read the book?
Key GogoTraining Benefits:
- Tutor Support to answer your questions
- Special Test Prep Modules
- Special Practice Exam Modules with full explanations
- Access to experts with hands-on experience
- Accredited Materials
- Career Guidance
Your Instructor - Double ITIL Master David Billouz
Your instructor for this course is David Billouz. David is a Double ITIL Master (ITIL V3 & ITIL 4), a PeopleCert Course Author and a PeopleCert Accredited Auditor. He has worked in the field of ITSM for over 20 years and he shares his experience with you in the course by bringing tough concepts to live so you understand them and can apply them when you take your certification exam and in real life.
Have a question? GogoTraining believes students' needs to ask questions to fully understand the materials. As a GogoTraning student you have direct access to David by using the Instructor Q&A Forum found on the course page. Ask and David will answer.
Course Format
The eLearning Instructor-Led Video course is available 24/7. The course uses the PeopleCert Accredited ITIL (Version 5) Foundation Accredited Training Materials (OTM) and builds on the presentation by adding an instructor and GogoTraining’s 1:1 Instructor Support System.
Prerequisites
The ITIL 4 Foundation Certification is required to take the ITIL 5 Foundation Bridge Exam.
Certification
ITIL® 5 Foundation Certificate in IT Service Management (Bridge Exam) is a 30 minutes, closed book, multiple choice exam. This is a shorter exam as it only focuses on the changes between Version 4-5. The voucher will have a validity of 12 months. You will need to schedule your exams within this time frame.
Exam Details:
- Questions: 20 multiple-choice questions.
- Duration: 30 minutes.
- Pass Mark: 65% (13/20).
- Format: Closed book.
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