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IAITAM's Official Certified Mobile Asset Manager (CMAM) Certification Training & Exam Package IAITAM Official Course - Includes IAITAM Course Materials & IAITAM Exam Voucher

CMAM Course & Exam Package $1,495 Buy Now!

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Video Title
Length
Module 1: Overview
Module 2: Introduction to Mobility
Module 3: The Scope of Mobile Asset Management
Module 4: Asset Types
Module 5: Mobility's Effect on the IAITAM KPAs
Module 6: Acquisition Process
Module 7: Policy
Module 8: Financial Intelligence in Mobile Asset Management
Module 9: The Mobile Environment
Module 10: Legislation and Disposal
Total:
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Course Transcript

Transcript

This course comes with a Transcript that tracks your progress. You can use your transcript to view and monitor your progress and when you complete the course, you can print or email the transcript.

Certificate of Completion

Certificate of Completion

You will be awarded a Letter of Course Attendance when you finish this course. You will be able to print or email the Letter of Attendance and share your accomplishment with everyone.

How to Take Your Exam

How to Take Your Exam

  • Online certification testing is available for students starting at 8 AM the day after class finishes, or after you complete your Self-Paced course; from this point the exam will be open for 14 calendar days.
  • Once a test is started, the 3 hour alloted time window cannot be paused.
  • One hundred (100) randomized questions are on the IAITAM CMAM exam and a passing mark is achieved by attaining 85% or higher.
  • Students are provided two attempts with the purchase of the course, unless otherwise prohibitted. Both attempts are only available within the 14 calendar days window.
    • If the first two attempts are not passed, an additional attempt package (includes 2 attempts for 14 calendar days) can be purchased for $425 (membership pricing not applicable).
    • If a student is unable to complete both attempts within the original 14 day window, a 7 day extension for these attempts is available for purchase for $50. This option must be purchased before the initial 14-day window expires.
  • Recertification exam is required annually in order to maintain the certification. If your recertification has expired, you have up to 6 months from the original due date to purchase a new exam package for each certification you wish to renew. Please note that these exam packages are not eligible for any member pricing.  After 6 months, you will need to purchase and retake the course and exam to regain the certification, which also does not qualify for any member pricing.

Course Description

The IAITAM Certified Mobile Asset Management (“CMAM”) course is meticulously designed to equip individuals and their respective organizations with the necessary skills to effectively oversee mobile device management. The number of mobile devices within enterprises, whether they are corporate-owned or part of a BYOD approach, has introduced unprecedented intricacies to IT Asset Management (ITAM) in modern IT environments. This course provides participants with the essential knowledge to navigate through personnel, policies, and processes, which constitute the core pillars of organizational IT management.

Encompassing both company-owned assets and employee-owned devices, this course is grounded in the IAITAM Best Practice Library—a robust foundation that covers financial feasibility, risk mitigation, policy enforcement, and the lifecycle management of mobile assets. Given the profound influence of mobile devices on organizational dynamics, this course ensures readiness to address their management with competence and confidence.

Self-Paced

This self-paced certification course is available for 90 days from the date of activation. Course materials and training access are released immediately upon registration. Students may progress through the certification at their own pace during the access period.

  • With the purchase of the course, students receive immediate access to the certification course and course materials.
  • Students will have 90 days from enrollment to complete the certification course and certification exam.
  • Upon completion of the course, the certification exam will be released automatically the next business day at 8am ET.
  • Students will then have 14 days from course completion to complete and pass the 3-hour certification exam, provided the exam is completed within the overall 90-day completion period.

In This Course You Will Learn:

  • Mobile Asset Management and ITAM
  • People & Mobile Assets
  • Bring Your Own Device (BYOD)
  • Tools
  • Repository Management Assessment
  • The 12 KPAs and Mobile Asset Management
  • Program Management & Mobility
  • Policy Management & Mobility
  • Communication & Education Management & Mobility
  • Education & Mobility
  • Acquisition Management & Mobility
  • Asset Identification Management & Mobility
  • Legislation & Compliance Management & Mobility
  • Software & Application Licensing
  • Disposal Management & Mobility
  • Documentation Management & Mobility
  • Financial Management & Mobility
  • Vendor Management & Mobility
  • Data Protection

Prerequisites

While prior experience is not mandatory for enrolling in the CMAM course, the content encompasses concepts tailored to fulfill the requirements of mobile IT Asset Managers. The course covers topics designed for immediate practical application and also serves as a platform for discussion among individuals tasked with executing, overseeing, and leading mobile asset initiatives within their respective organizations.

Outline

Module 1: Overview

  • CMAM
  • The ITAM Profession and IAITAM's Mission
  • The Certification Ecosystem
  • The IBPL and the 12 Key Process Areas
  • Core Functional Areas and IAITAM Resources
  • Apex Distribution Group Case Study

Module 2: Introduction to Mobility

  • Mobile, Managed, and Mission-Ready
  • The Evolving Role of Mobility in the Organization
  • What Is Mobility? Definition and IMAC Reassignment
  • The Six Core Goals: An Overview
  • Goal 1: Develop and Maintain a Mobility Security Process
  • Goal 2: Develop and Maintain Accurate Asset Tracking
  • Goal 3: Develop, Maintain and Communicate Mobility/BYOD Policies
  • Goal 4: Develop and Maintain Documentation Tracking
  • Goal 5: Develop and Maintain Mobility Standards
  • Goal 6: Create a Focused Help Desk Ensuring Inclusion of Mobile Asset Management

Module 3: The Scope of Mobile Asset Management

Introduction

The Full Scope of the Mobile Asset Manager

Requirements and Standards

Cost Considerations for Mobile Asset Management

Determining Who Needs a Mobile Asset

Legislation and Jurisdictional Awareness

The Employee Awareness Program

Security Requirements for Mobile Assets

Policy Requirements: Effectiveness and Review

Documentation Management Standards for Mobile Assets

Module 4: Asset Types

  • Chapter Overview
  • The Mobile Asset Evaluation Factors
  • Core Mobile Asset Types
  • Emerging and Modern Mobile Asset Categories
  • Commodities vs. Managed Assets
  • Tools, Automation, and the Gradual Path to Maturity

Module 5: Mobility's Effect on the IAITAM KPAs

  • Section Introduction
  • Mobile Asset Management Lives Inside the ITAM Program
  • Acquisition Management Under BYOD
  • Asset Identification When Devices Are Off-Network
  • Communication, Education, Compliance and Legislation
  • Disposal Management and the Shorter Lifecycle
  • Documentation and Financial Management for Mobile
  • Policy Management and Vendor Management as Primary Controls
  • Program and Project Management Hold the Twelve Together

Module 6: Acquisition Process

  • Section Introduction
  • The Acquisition Management KPA for Mobile
  • The Predetermined Catalog
  • Factors for Implementing a Mobile Program
  • Organization-Owned vs BYOD Acquisition
  • Mobile Device Management and Its Evolution to UEM
  • Mobile Licensing Considerations
  • Vendor Types and Multi-Vendor Management
  • Training and Contract Negotiations

Module 7: Policy

  • Governing Mobile Behavior
  • Why Mobile Asset Management Requires New Policies
  • The Purpose of Policies and the Three Ws
  • Policy Requirements: Educate, Communicate, and Enforce
  • Core Policy Types
  • Privacy, Acceptable Use, and Removable Storage
  • Document Management Retention
  • Policy Considerations
  • Financial, Acceptable Use, Support, and Violations
  • International Policy Challenges and Executive Management Support
  • Roles in Disposal Security and the Policy Bottom Line

Module 8: Financial Intelligence in Mobile Asset Management

  • Introduction
  • Financial Management KPA and Mobile Assets
  • Costs Beyond the Purchase Price
  • BYOD Financial Model
  • Return on Investment (ROI)
  • Total Cost of Ownership (TCO)
  • Cost/Benefit Analysis (CBA)
  • The Three Financial Calculations Distinguished

Module 9: The Mobile Environment

  • Education, WiFi Security, Help Desk, and OTA Communication
  • The Acceptable Use Policy and the Mobile User
  • Who Needs a Mobile Asset?
  • Organizational Controls for Mobile Devices
  • The BYOD User and BYOD Risk
  • Partial vs Complete BYOD Environments
  • Physical Inventory and the Tracking and Registration Form
  • Remote Wipe and Mobile Caching
  • Mobile Governance, Disposal, and Employee Termination
  • Education, WiFi Security, Help Desk, and OTA Updates

Module 10: Legislation and Disposal

  • Legislation and Disposal
  • The Legislative Landscape for Mobile Assets
  • US Federal Laws
  • Global and State Privacy Laws and Data Retention
  • Hardware Disposal: Choices, Requirements, and the BYOD Dimension
  • ITAD Vendor Validation, Data Destruction, and Permanent Documentation

Certification

  • Online certification testing is available for students starting at 8 AM the day after class finishes, or after you complete your Self-Paced course; from this point the exam will be open for 14 calendar days.
  • Once a test is started, the 3 hour alloted time window cannot be paused.
  • One hundred (100) randomized questions are on the IAITAM CMAM exam and a passing mark is achieved by attaining 85% or higher.
  • Students are provided two attempts with the purchase of the course, unless otherwise prohibitted. Both attempts are only available within the 14 calendar days window.
    • If the first two attempts are not passed, an additional attempt package (includes 2 attempts for 14 calendar days) can be purchased for $425 (membership pricing not applicable).
    • If a student is unable to complete both attempts within the original 14 day window, a 7 day extension for these attempts is available for purchase for $50. This option must be purchased before the initial 14-day window expires.
  • Recertification exam is required annually in order to maintain the certification. If your recertification has expired, you have up to 6 months from the original due date to purchase a new exam package for each certification you wish to renew. Please note that these exam packages are not eligible for any member pricing.  After 6 months, you will need to purchase and retake the course and exam to regain the certification, which also does not qualify for any member pricing.

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